There are many, many suggestions to remedy this issue, usually involving file/folder permissions, copying swf files to additional locations or standing on your head balancing a wet fish on your feet!

In the instances I've come across it appears Flash isn't requesting run permission on the site for some reason (the buttons are programmed in Flash) and so the buttons aren't showing.

In order to remedy this issue in Google Chrome version 68 or older:

• Open Google Chrome and in the address bar type: chrome://settings/content
• Browse down the list and select 'Flash'
• Alongside 'Allow' select 'Add' and enter the website domain/address of the Magento install (eg. http://www.example.com or https://www.example.com if SSL)
• A quick refresh on the Magento product admin screen should now show the images and the required buttons

For Google Chrome version 69 (September 2018) onwards:

If admin using https / SSL

• Whilst logged into your site's Magento admin system, click the padlock to the left of the site url in the address bar.
• Select 'Allow' in the 'Flash' dropdown then click X to shut the popup
• Refresh the current page and the ability to view, add & remove product images should be available once more.

If admin NOT using https / SSL

• Whilst logged into your site's Magento admin system, click the 'information' icon (circled 'i') to the left of the site url in the address bar.
• Select 'Site settings' then select 'Allow' in the 'Flash' dropdown.
• Close the settings tab to return to your site's admin tab.
• Refresh the page and the ability to view, add & remove product images should be available once more.

This setting is now a 'per session' setting meaning that next time you restart Chrome you'll need to repeat to allow Flash use on your url again.

Every time I come to do this I struggle to remember the location of the Windows 10 hosts file so here goes:

For Windows 10 and 8

• Press the Windows key
• Type Notepad in the search field
• In the search results, right-click Notepad and select Run as administrator
• From Notepad, open the following file: c:\Windows\System32\Drivers\etc\hosts
• Make the necessary changes to the file
• Click File > Save to save your changes

Yet more email requests for payment renewal of non existent services received by clients.

This one was received by a client we've looked after for years. We know they've never previously signed up to this so 'renewal' is not an option.

PLEASE, PLEASE, PLEASE don't hesitate to check with us before paying or 'renewing' anything like this, it may be a non service!

Reminder: Domain SEO notice

Notice#: ******
Date: 05/31/2017
Clients name & address~
UNITED KINGDOM
Dear ******,

You have 1 domain name seo registration service pending.

This solicitation is to inform you that it's time to send in your search engine registration for ******.com.

Failure to complete this order by 06/08/2017 may result in the cancellation of this offer (making it difficult for your customers to locate you, using search engines on the web). We do not register or renew domain names. We sell traffic generator software.

Act soon! This offer for ******.com will expire on 06/08/2017. Act today!

PAY NOW

Domain Name: ******.com

Registration Period: 06/22/2017 to 06/22/2018

Price: $67.00

Term: 1 Year

PAY NOW

We're seeing an increase in the receipt of the following type of payment request by email.

This one was received by ourselves on behalf of a client on a domain that had only been registered 2 days prior.

PLEASE, PLEASE, PLEASE don't hesitate to check with us before paying or 'renewing' anything like this, it may be a non service!

Attention: Important Notice , DOMAIN SERVICE NOTICE
Domain Name: ******.COM

ATT: ******
REGISTRANT CONTACT: +44.1******
******.COM

Response Requested By
03 - June - 2017

PART I: REVIEW NOTICE

Attn: ******
As a courtesy to domain name holders, we are sending you this notification for your business Domain name search engine registration. This letter is to inform you that it's time to send in your registration.

Failure to complete your Domain name search engine registration by the expiration date may result in cancellation of this offer making it difficult for your customers to locate you on the web.

Privatization allows the consumer a choice when registering. Search engine registration includes domain name search engine submission. Do not discard, this notice is not an invoice it is a courtesy reminder to register your domain name search engine listing so your customers can locate you on the web.

This Notice for: ******.COM will expire at 11:59PM EST, 03 - June - 2017 Act now!

Select Term and Package Here (link removed)

Payment by Credit/Debit Card
Select the term using the link above by 03 - June - 2017

******.COM

SSL (Secure Sockets Layer) is the standard security technology which creates the encrypted connection between the web server and the browser. This encryption ensures the integrity and privacy of data being shared. It protects the data from being stolen or forged in between the server and the browser. SSL certificate is mandatory for websites where sensitive and private data are shared. It is becoming an added benefit for other websites due to the SEO benefit from having a secure website.

Importance of SSL for a website

Information encryption

SSL is primarily used for information encryption. The encrypted data can be read by the web server and the intended browser only. Information shared on the internet passes through multiple servers before reaching its final destination. For example, if you are using the internet from your mobile, it first reaches the gateway of your mobile network, then to the other proxy servers and gateways and then, eventually to the web server. When several web servers are involved in data chain, your data can be read and stolen from any of them! SSL helps to prevent this by encrypting the data. Even if your data is stolen, what thieves get is highly encrypted and useless for them.

Provides authentication

Your browser doesn’t accept every SSL certificate it comes across. It checks the authenticity of the certificate for you. Your browser should trust the organisation which issues the certificate. If it cannot trust the certificate, it simply avoids the data sharing and warns the viewer not to visit the website. As SSL certificates are issued with an expiry date, your browser also checks if the SSL certificate is up to date. If the SSL certificate is expired, the browser stops the connection and warns the user about it.

Accepting online payments

If you are running an ecommerce website / online store or any other site which involves online payment, you are obliged to use a trusted SSL certificate with at least 128-bit encryption. If your site cannot provide such encryption, you cannot accept online payments. This is known as PCI (Payment Card Industry) compliance .

Protects against phishing

Phishing is the attempt to obtain sensitive data such as usernames and passwords, credit card information, etc. With the help of a website or web page which looks similar to the official site. Many people have fallen prey to phishing sites. You are sent official looking emails to change your password with a link to the phishing page rather than the correct page. If you click through and provide any credentials, they fall into the wrong hands instantly.

SSL helps to protect from phishing as well. SSL certificates are issued by trusted issuers only. A phisher cannot duplicate the SSL certificate, that's why they often use the page without SSL for phishing. You should ALWAYS be aware and cautious when prompted into such action and rather than clicking the link to your bank you should type in the website address yourself. Make sure the address shows HTTPS rather than HTTP to ensure you're protected by an SSL.

Improves customer trust

You often have to ask for email address and other sensitive information from website visitors. Many people will now check to see if your site is protected with SSL or not. If you’re using HTTP rather than HTTPS you may be preventing people from interacting. But, if your site uses SSL properly, their web browser shows the padlock and the secure badge before the address. This helps you to earn trust from your customers.

Improves your brand power

Companies issuing the SSL certificate to you provide the seal or other images which indicate that your website can be trusted for sharing of sensitive information. Some SSL issuers even provide data security guarantees as well. This can help you to improve your brand power and image if you use them properly in your website.

Better ranking in Google

Google has announced that it is going to provide a small SEO benefit for websites using SSL certificates. If two pages have similar ranking, the one with an SSL certificate is shown before in the search engine. Every little helps!

How can we help?

We can provide SSL certificates and configure your website to make full use of them, get in touch for further details.

Following the ransomware cyber attack on Friday 12 May which affected the NHS and is believed to have affected other organisations globally, the City of London Police’s National Fraud Intelligence Bureau has issued an alert urging both individuals and businesses to follow protection advice immediately and in the coming days.

Ransomware is a form of malicious software (Malware) that enables cyber criminals to remotely lock down files on your computer or mobile device. Criminals will use ransomware to extort money from you (a ransom), before they restore access to your files. There are many ways that ransomware can infect your device, whether it be a link to a malicious website in an unsolicited email, or through a security vulnerability in a piece of software you use.

Key Protect messages for businesses to protect themselves from ransomware:

• Install system and application updates on all devices as soon as they become available.
• Install anti-virus software on all devices and keep it updated.
• Create regular backups of your important files to a device that isn’t left connected to your network as any malware infection could spread to that too.

The National Cyber Security Centre’s technical guidance includes specific software patches to use that will prevent uninfected computers on your network from becoming infected with the “WannaCry” Ransomware: https://www.ncsc.gov.uk/guidance/ransomware-latest-ncsc-guidance

For additional in-depth technical guidance on how to protect your organisation from ransomware, details can be found here:https://www.ncsc.gov.uk/guidance/protecting-your-organisation-ransomware

Key Protect advice for individuals:

• Install system and application updates on all devices as soon as they become available.
• Install anti-virus software on all devices and keep it updated.
• Create regular backups of your important files to a device (such as an external hard drive or memory stick) that isn’t left connected to your computer as any malware infection could spread to that too.
• Only install apps from official app stores, such as Google’s Play Store, or Apple’s App Store as they offer better levels of protection than some 3rd party  stores. Jailbreaking, rooting, or disabling any of the default security features of your device will make it more susceptible to malware infections.

Phishing/smishing
Fraudsters may exploit this high profile incident and use it as part of phishing/smishing campaigns. We urge people to be cautious if they receive any unsolicited communications from the NHS. The protect advice for that is the following:

• An email address can be spoofed. Don’t open attachments or click on the links within any unsolicited emails you receive, and never respond to emails that ask for your personal or financial details.
• The sender’s name and number in a text message can be spoofed, so even if the message appears to be from an organisation you know of, you should still exercise caution, particularly if the texts are asking you to click on a link or call a number.

Don’t disclose your personal or financial details during a cold call, and remember that the police and banks will never ring you and ask you to verify your PIN, withdraw your cash, or transfer your money to another “safe” account.

If you have been a victim of fraud or cyber crime, please report it to Action Fraud at http://www.actionfraud.police.uk/

Message sent by

Action Fraud (Action Fraud, Administrator, National)

https://www.actionfraudalert.co.uk/da/179374/Ransomware%20Cyber%20Attack.html